Ruth Kinsella

Customer Experience Manager


As Customer Experience Manager for Amey, Lianne has developed a Customer strategy that delivers measurable results across our Local Authority and Highways England contracts. The benefits of a comprehensive strategy are wide ranging, from long-lasting culture change and increased competitiveness, to better work winning potential and more funding opportunities. Knowing her client and customer frustrations first-hand and understanding the sector’s commercial pressures means she has learned how to balance the industry’s challenges with customer needs. 

Lianne Butler-White Bryan Matthews

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