Andrea Green

Customer Experience Director

Costain

Andrea is the head of customer experience for Costain, where she is responsible for leading new ways of working and embedding best practice in order to help our customers to deliver excellent customer service, to theirs. Andrea’s role has seen her support the Welsh Cabinet Office in delivering their ‘United and Connected’ strategy alongside working with Highways England on their Customer Experience working group. Andrea has also led the delivery of complex, multi-disciplinary projects across the transport industry during her career, enabling her to provide unique insight into the challenges faced and the needs of the industry today.

Richard Stuart Paul Hammond

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